35,000+
Instruments governed
Supported validation, control, and structured visibility across high-volume financial data.
Experience & Skills
Dublin | Stamp 4 | Immediately available
Decision Systems | Data & Process Optimization
I see what others miss
and turn it into solutions that work
better, faster, and beyond expectations.
I see what others miss and turn it into solutions that work better, faster, and beyond expectations.
Experience quick scan
15+ years experience
Ireland experience since 2015
SQL
Tableau
Power BI
REST APIs
Process Automation
Data Governance
Experience highlights
Sub-second
Automation execution
Replaced manual workflows with REST API and VBA automation across operational processes.
$10k/mo
Cost reduction
Reduced operational costs through process redesign and digital delivery models.
Global
Operational scope
Worked across EMEA, LATAM, APAC, and global stakeholder groups under production pressure.
What I do
- I fix broken operational and data systems
- I identify failure points, redesign workflows, and build solutions that scale
- I take full ownership from problem identification to live implementation
What I deliver
- Reduce manual processes and make them scalable
- Enable real time reporting and decision visibility
- Design data governance frameworks that protect data at scale
- Replace legacy workflows with efficient automated systems
How I think
- I make complex data reliable at scale
- I build systems that improve over time, not just once
- I connect technical solutions to real business impact
- I work from root cause, not surface symptoms
Professional Profile
I specialise in identifying operational and data bottlenecks and redesigning them into structured, automated, and scalable systems.
Across insurance and financial data environments, I have built solutions that:
- Reduced manual processes from full dependency to automated workflows
- Enabled real-time reporting and decision visibility
- Designed data governance frameworks to protect data integrity at scale
- Eliminated legacy operational models and replaced them with efficient digital solutions
My focus is not just on data or tools, but on how systems support better decisions, reduce risk, and scale effectively across teams.
Core Skills
Data, systems, and reporting
- Oracle SQL
- Tableau
- Power BI
- Alteryx
- MS Excel advanced
- Access
- Excel formulas
- Data validation and reconciliation
- Dashboard design and reporting visibility
- Operational data analysis
Automation, delivery, and business support
- VBA
- REST APIs
- Process automation
- Cross functional collaboration
- Agile methodologies
- Project management
- Root cause analysis
- Data governance frameworks
- Stakeholder communication
- Problem solving under pressure
Languages
English
Fluent
Spanish
Fluent
Portuguese
Native
Professional Experience
RB
Professional Development and Independent Projects
Dublin, Ireland · Remote | Jul 2023 - Present
Focused on technical development and independent data projects between roles, strengthening practical skills across automation, reporting, AI-assisted workflows, and end-to-end data handling.
- Built automation workflows using AI, SQL, VBA, and REST APIs
- Designed ETL prototypes and dashboards to practise end-to-end data handling
- Developed a personal portfolio site documenting real project work, decision systems, and impact delivered
- Completed professional certifications across Power BI, project management, Agile, AI, and remote work readiness
Completed certifications
Power BI
APM PFQ
AgilePM Foundation
Google AI Essentials
Remote Work Ready
Senior Data Analyst
Intercontinental Exchange (ICE Data Services) · Dublin, Ireland | Jul 2016 - Jul 2023
Delivered high-impact data, automation, and governance solutions across global financial data environments (EMEA, LATAM, APAC). Recognised with Outstanding performance rating.
- Designed and rebuilt data decision workflows across multi-asset environments, improving data integrity, traceability, and operational reliability
- Replaced fragmented manual processes with automated systems using VBA and REST APIs, reducing processing time from minutes to sub-second execution and standardising workflows globally
- Built data validation and governance frameworks supporting onboarding and control of high-volume financial data across multiple sources
- Identified and resolved complex data issues across vendor feeds, issuer records, exchanges, and internal systems, preventing downstream impact on custody and fund accounting processes
- Acted as escalation point for data discrepancies, performing root cause analysis across complex system dependencies and ensuring resolution before client impact
- Built reporting systems and dashboards (SQL, Access, Tableau) providing real-time visibility into operational performance, error trends, and reconciliation status
- Translated business requirements into structured data solutions, working closely with business analysts, developers, and QA teams
- Supported UAT, validation processes, and release cycles to ensure alignment between business expectations and system outputs
Key Projects
Automation
Global ServiceNow Automation (Fixed Income)
Designed and implemented API-based automation for incident creation, eliminating manual processes and reducing execution time from minutes to sub-second response while standardising escalation logic across regions.
Governance
Multi-Market Data Validation Framework
Designed governance and validation structure across multiple data sources, improving data consistency, traceability, and operational efficiency through automated controls and monitoring dashboards.
Integration
Vendor Data Integration and Stabilisation
Led onboarding and stabilisation of high-volume data sources, resolving conflicting logic across systems and implementing tracking mechanisms to prevent regression.
Cleaning Operative
Aramark Ireland · Dublin, Ireland · On-site | Aug 2015 - Jun 2016
Maintained continuous employment after relocating to Ireland while identifying opportunities aligned with my prior analytical, operational, and process improvement experience.
- Maintained high standards of cleanliness and compliance across client sites
- Worked within structured operational environments with strict adherence to procedures
- Demonstrated reliability, adaptability, and commitment during transition into the Irish job market
Insurance Technician (Consultant)
Golden Stern Insurance Broker · São Paulo, Brazil | 2011 - 2015
Supported brokerage operations through reporting improvement, process automation, and client-focused consultancy, helping scale data visibility and operational efficiency in a traditional insurance environment.
- Developed structured reporting tools to improve visibility across portfolio and operational data
- Reduced manual work through automation and more reliable data handling processes
- Supported leadership decision-making with clearer, more timely reporting outputs
- Maintained consultancy support for a major client while working remotely from Dublin
Key Projects
Portfolio visibility
Reporting Framework and Portfolio Visibility (2011-2015)
Built structured reporting frameworks to improve visibility across insurance portfolio data, reducing manual tracking and enabling faster, more reliable decision-making for leadership.
Automation
Process Automation in Brokerage Operations (2011-2015)
Introduced automation into traditional brokerage workflows, reducing repetitive manual tasks, improving data consistency, and creating more scalable operational support without increasing headcount.
Remote consultancy
Remote Consultancy Model for Tier 1 Client Support (2014-2015)
Transitioned to a remote consultancy model from Dublin while continuing to support a major client in São Paulo, maintaining service continuity, disciplined communication, and strong client confidence ahead of broader remote work adoption.
Senior Analyst - Special Projects
SulAmérica Health Insurance · São Paulo, Brazil | 2004 - 2010
Led process improvement and automation initiatives across operational and reporting environments.
- Eliminated physical invoice distribution by redesigning the process into a digital delivery model, reducing operational costs by approximately $10,000 per month while maintaining regulatory compliance
- Built a fully automated reporting system integrating database queries, VBA logic, and dynamic dashboards, enabling real-time reporting and removing manual preparation
- Designed interactive reporting tools with automated visualisation and presentation-ready outputs
- Proposed early adoption of mobile reporting for operational risk data, enabling access to critical information anytime and anywhere ahead of market standardisation
- Recognised internally for innovation and automation-driven improvements
Key Projects
Process redesign
Digital Invoice Transformation (2009)
Redesigned a fully manual postal invoice process into a digital distribution model, eliminating printing and postage overheads and reducing operational costs by approximately R$20,000 per month while improving delivery speed and process reliability.
Reporting
Automated Reporting and Dashboard Framework (2008-2010)
Built automated reporting solutions combining database queries, Excel VBA, and structured dashboards, enabling real-time visibility into operational and financial data while eliminating manual report preparation.
Risk visibility
Operational Risk Reporting Optimisation (2008-2010)
Redesigned reporting structures to improve traceability and decision-making, introducing more granular data views and reducing delays in identifying operational risks and performance issues.
Mobile access
Early Mobile Reporting Access (2010)
Introduced mobile-accessible operational risk reporting in 2010, enabling stakeholders to monitor key data via smartphones before mobile reporting became widely adopted, improving accessibility and responsiveness outside office environments.
What this experience means in practice
I can step into complex data and process environments, understand the failure points quickly, communicate clearly with technical and non-technical teams, and deliver practical improvements without needing perfect conditions.
Ready to discuss how this experience can support your team?
I bring senior data analysis, business analysis, automation, and operational improvement experience across regulated environments.
FAQ
Questions recruiters may have, answered clearly.
"There's a gap since July 2023 - what have you been doing?"
I've used the time deliberately: completing certifications in Power BI, project management, Agile, and Google AI, while also building personal projects in SQL, automation, and workflow design. I am returning with stronger technical depth, broader perspective, and more formal credentials than when I stepped away.
"What was the most valuable thing you gained during this sabbatical?"
I gained perspective, clarity, and a stronger foundation. The time away helped me step back, strengthen key skills, and become more intentional about the kind of value I bring. I returned more grounded, more focused, and with a clearer understanding of where I perform best.
"What is not on this website or in my CV that still matters?"
My CV shows experience, tools, and results. What it cannot fully show is character. During this time, I stayed present as a father, invested in the people who matter to me, and made deliberate choices about how I wanted to grow. That period strengthened qualities that affect how I work every day: patience, perspective, accountability, and resilience.
"Can you handle the pace and ambiguity of a BA or data role?"
At ICE I resolved live production data issues across 36 global sources, recovered failing vendor integrations, and delivered REST API automation under urgent deadlines, often fixing production issues while the system was still running. Ambiguity is where I perform best.
"Are you technical enough for a senior data or BA role?"
I've written production SQL, built REST API integrations, designed relational databases, created Tableau and Power BI dashboards, and delivered end-to-end automated feeds at institutional scale. I also translate all of this clearly to non-technical stakeholders and directors. Both sides.